ALLOW US TO ASSIST
For more than thirty years, Lynx Software Technologies has been providing and supporting advanced software solutions for safety- and security-critical market segments. Lynx offers four primary support levels and custom engineering services to address every phase of our customer's product life cycles from initial system architecture to deployment.
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PREMIUM SUPPORT
Time-sensitive projects need a way to quickly address technical challenges. Lynx's dedicated support team work directly with your team to identify and resolve these issues in a timely fashion.
PREMIUMPLUS SUPPORT
Extending the Premium Support offering, Lynx’s PremiumPLUS provides a dedicated support engineer who manages phone support, field engineering resources, and bi-weekly meetings, as well as delivering tighter service level agreements (SLAs) than offered as part of Premium Support.
EXTENDED LONG-TERM SUPPORT
Extended Long-term Support (eLTS) applies to customer projects that have a lifecycle that extends beyond the standard Lynx software maintenance period.
FROZEN BRANCH SUPPORT
At any time during GA and eLTS, a frozen branch is offered to customers that need a snapshot of the host and target system being used to deploy a specific software configuration. Under Frozen Branch Support, Lynx maintain the host and target software for the customer.